Shippers can now encourage carrier partners to complete inspections in the app right from the point of dispatch, enabling Real-Time Tracking. This feature provides shippers GPS location, ETA, eBOL information, and more, giving shippers greater visibility into each shipment.
While not mandatory, checking the box to request that carriers use the Central Dispatch app to complete inspections will prompt the carrier to use the app at the time of dispatch.
Carriers should take advantage of this request as a way to provide seamless updates to shippers and stand out as a trusted partner on the platform.
Learn more about Real-Time Tracking and the Central Dispatch mobile app for carriers!
Accessing the right content has never been easier, enabling faster, more informed decisions.
We have launched Global Search, a powerful tool that allows you to search across our entire website— from solutions to features to resources. Whether you are looking for feature details, security best practices, or onboarding support, you can find exactly what you need to make confident decisions.
We have also enhanced the Resources section with filters, enabling you to narrow down results by audience, content type, or topic to quickly find relevant information.
Go to the Resource Center to explore the available filters or to leverage the Global Search tool in the top navigation to find what you are looking for.
You can now choose when your review is published. Selecting this option means your review will be publicly posted only after your partner has also submitted their rating or after the 14-day review window passes. This enhancement helps to create more transparent partnerships and ensures you can share your feedback honestly, fostering trust in the marketplace.
Want to learn more? Visit our Transactional Rating features page to explore all the details or check our out Tips for Rating article for helpful guidance on making the most of this feature.
Ship with more power & profit
Shippers can now access the most powerful shipping experience with Central Dispatch premium. This premium plan offers best-in-class transportation tools and unmatched professional support. Maximize vehicle profitability with Price Check Plus, streamline your process with a suite of APIs, and dispatch directly to your preferred partners with Direct-to-carrier offers, coming soon. Plus, uncover new opportunities to drive efficiency and profit with Performance Management.
Discover more about Central Dispatch Premium and all of our plan options!
Pricing decisions are getting even easier.
Shippers can optimize rate decisions, and carriers get the best rate for every load with AI-powered recommendations and detailed marketplace data powered by our Market Intelligence transportation data.
Want to learn more? Watch our video demo and check out our user guide on Price Check Plus.
We’ve enhanced the Create Listings experience with new tools and a streamlined interface to make listing creation easier than ever. Enjoy a faster, more intuitive way to create and manage your listings.
Want the details? See how-to for a quick guide on getting started with these enhancements.
Shippers are now able to receive live location and status updates delivered straight to their devices, including GPS location, ETA, eBOL information, and more, as long as carriers are using the Central Dispatch app. This allows shippers to easily stay on top of shipments and streamline communication, while saving carriers time by not needing to provide manual status updates. It’s the best way to strengthen relationships between shippers and carriers, and maximize confidence when transporting vehicles.
Want to learn more? Check out our quick guide on Real-Time Tracking
Additional Enhancement to Marketplace Security
We are continuously enhancing our marketplace security based on the needs of real shippers and carriers like you. Our most recent enhancement, FMCSA verification checklist, publicly displays FMCSA details in every carrier’s company profile. This allows shippers to make more secure partnership decisions and enables carriers to attract more shippers as a secure and verified partner.
Watch our Head of Business, Lainey Sibble and Head of Product, Eric Schwartz, discuss our latest security enhancements to see how your feedback has directly helped us make Central Dispatch a better, more secure place to do business.
Want to dive deeper? See how-to for a quick guide on FMCSA verification checklist.
Our new monthly Market Intelligence report provide you with the latest marketplace insights to help you make smarter and more profitable business decisions. Each month, we’ll report on two key industry data points, offering automotive professionals like you full transparency into current transportation trends.
Check out this month’s insights and be sure to check back next month for more updates!