Economic Insights from Central Dispatch

What we’re seeing

Based on recent activity from a broad sample across the Central Dispatch marketplace, transport prices per mile have risen from ~$0.75 earlier this year to $0.90+ in May, tracking recent increases in diesel costs.

Transport pricing trend 

Transport pricing has increased steadily in recent weeks, reflecting higher operating costs driven by rising fuel prices.

Diesel vs. price per mile

Fuel costs are rising faster than transport rates, which may impact carrier margins and pricing strategies in the short term.

Monthly trends 

The sharpest increase occurred between March and May, aligning with recent diesel price increases.

What this means for you

*Transport pricing reflects a representative sample of orders processed through the Central Dispatch marketplace and is adjusted to smooth short-term fluctuations. It may not reflect all marketplace activity. 

In this month’s edition of Central Dispatch Highlights, we cover enhancements to Price Check, new dynamic rating windows, and more!

Rating windows now align with payment dates 

We heard you: We’re moving away from fixed 14-day rating windows, to dynamic windows that adjust based on each load’s payment date. That means carriers can now rate shippers based on payment behavior and accurately capture their experience — giving everyone more clarity into each rating.  

Learn more about the update > 

See the most relevant listings with new Price Check filters

Price Check’s new comparable listing filters help you focus on the listings that matter most. Just filter by trailer type or date to see the most relevant listings, and make faster, more informed decisions! 

Learn more about the update > 

Read about our people-focused approach to AI 

We’re using new AI technology to create tools like Price Check Plus that give you clearer data and smarter recommendations, so you stay in the driver’s seat. 

Read the article >

There’s a moment every shipper and carrier knows well: The pause before setting a price or accepting a job. Is this rate too high? Too low? Will this vehicle sit on the load board for days, or get to my lot in time? Is the asking price competitive? Will it make money for my fleet? 

For years, those questions were answered using gut instinct, a handful of recent comps, and luck. But with help from new AI insights, that’s changing — and it’s changing in a way that keeps shippers and carriers in the driver’s seat. 

Pricing AI That Works with You 

Central Dispatch is built on a foundation of real transactions between shippers and carriers: Millions of moves across every state, route, and market condition. It’s a huge part of why customers trust the platform.  

Now, that same foundation of transportation data is powering something new: Price Check Plus, a tool that brings AI-driven pricing recommendations directly into the listing and load searching processes. But Price Check Plus doesn’t make decisions for you. It’s a guide — giving you clear, real-time information so you can make an informed decision with confidence and speed. 

It’s a great example of what Cox Automotive Intelligence (CAI) means in practice. It’s not automation for automation’s sake. Price Check Plus leverages AI in a targeted way to solve a specific pain point for businesses, and help them work with greater efficiency and profitability. 

How Price Check Plus Works 

When you’re listing a vehicle or evaluating a load, Price Check Plus draws on millions of historical transactions to generate a pricing range for the load, and a recommended price within that range. It also generates an estimated time to dispatch, helping you understand the tradeoff between pricing higher and waiting longer, versus pricing competitively and moving faster. 

With this information available with a single click, carriers can instantly see if a load’s asking price is competitive and decide if it’s worth it for their business, while shippers can easily balance their timing and budget needs. 

Built on the Most Complete Transportation Data Available 

AI is only as trustworthy as the data behind it, and Price Check Plus is powered by millions of real-world transactions and shipping outcomes from the Central Dispatch marketplace. Not estimates, but the actual prices loads were listed at, the prices they were dispatched at, and how long each took to move. 

That breadth of data matters because transportation isn’t uniform. Routes vary. Trailer type availability fluctuates. Market conditions change week to week. Both shippers and carriers can trust these pricing recommendations because they dynamically reflect the full complexity of what’s happening in the marketplace, not just a simplified average. 

Fewer Surprises, More Consistency 

One of the most consistent frustrations in vehicle transport isn’t the big disruptions, it’s the small friction points that add up: Conflicting information, unexpected delays, uncertainty about whether a load will move. 

Price Check Plus reduces that friction, giving both shippers and carriers access to the same quality of market data. Context becomes clearer. Timelines become more realistic. There’s less guesswork, and expectations on both sides of the transaction become more aligned. 

That’s not a small thing. Predictable outcomes build trust, and trust is what keeps a marketplace healthy. 

Human Oversight and Transparency  

It’s worth reiterating that Price Check Plus is simply a recommendation tool. The AI shows you its read of the current market. You decide what to do with that read. 

Plus, the tool doesn’t supply recommendations without context. You get full transparency into what loads and data points went into them. You can filter the comparable loads by date range, trailer type, and route, and look at each load’s listed price vs. its final dispatched price. 

AI Across the Cox Automotive Ecosystem 

Price Check Plus is just one part of a broader commitment at Cox Automotive to embed practical, outcome-focused AI throughout the tools that you rely on. Whether it’s market insights at Manheim, or transport pricing at Central Dispatch, the goal remains consistent: Clear data and smart recommendations that keep you in final control of decision-making. 

Ready to Upgrade? 

Price Check Plus is available as a standalone add-on for carriers, or as part of the Central Dispatch Premium plan for shippers. 

Current Customers 

Upgrade through your account or reach out to your Performance Manager to learn more. 

New to Central Dispatch? 

Get instant access today

Control who can access certain features and shipping information for enhanced security with User Management. View the full list of permissions and actions available to each role.

Action Owner Admin Member Manager Standard Driver
Company & User Actions
View Dashboard
View My Profile
Update My Profile
Delete My Profile No No No No No
View Company Profile No No No
Update Company Profile No No No
Prefer/Block Other Companies No No
Add Users No No
Update Users No No
Delete Users No No
View Billing No No No
Update Billing No No No
View Documents No No No
View Contracts No No No
Update Contracts No No No
View Networks No No No
View Address Book No
Update Address Book No
Company Search
View User History No No No
Load & Dispatch Actions
Post Loads No
Edit Load Details No
Delete / Archive Listing No
Assign Load to Carrier No
Cancel Dispatch No
Re-list Load After Cancel No
Ratings
View Ratings Overview
View All Ratings
Submit Ratings No No
Leave Comments No No
View Pending Ratings No No No
Carrier Specific Actions
View Listings (Load Board) No

Take control of your Central Dispatch User Management. Watch the video to learn how.

We heard you. More fair and balanced rating windows are here! 

We’ve made an important fairness and trust improvement to our Transactional Ratings system, one driven directly by carrier feedback. 

With the introduction of dynamic rating windows, Central Dispatch now automatically adjusts the rating period based on the load’s payment terms. That means carriers can now rate shippers after payment is due, ensure ratings reflect payment behavior, and more accurately capture their experience. 

You may notice that rating windows vary from one load to another. That’s by design. Each window is tailored to match the agreed-upon payment terms, creating a more balanced and fair system for everyone involved. Most importantly, this update reflects real-world payment experiences and creates more transparency across the marketplace. 

Learn more about Transactional Ratings here

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This guide is also available in Spanish. Access the Spanish version here.

Central Dispatch is committed to providing educational, insightful resources that help customers maximize their platform experience and run their businesses more efficiently.  If you prefer to read this content in another language, most web browsers offer built‑in translation tools you can use at any time.

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Learn about the authenticator app, updates to the carrier app, how to share your feedback, and more in this edition of Central Dispatch Highlights.

Securely Sign In to Central Dispatch with the Authenticator App

The authenticator app gives you a secure way to complete multi-factor authentication and access your account without having to rely on email or SMS codes.

Learn more >

Do More in the Carrier Mobile App

Carriers can now add incremental expenses and view the eBOL directly from the mobile app! This helps carriers manage invoices, add new charges in real-time, and easily and dynamically access inspection details from anywhere, while making bills more transparent for shippers.

Learn about the updates >

View Shipper Scorecards from the Search Results Page
Make more confident decisions, in fewer clicks. Carriers can now view any shipper’s scorecard from the search results page!

See how >

Share Your Feedback!

Help us shape the future of our highlights newsletter by sending us your feedback! We want to make these updates as informative and useful as possible for our customers. So suggest a topic, ask a question, or just provide general feedback.

Send your feedback >

Invoices just got easier for carriers, and more transparent for shippers. Carriers can now add incremental expenses right from the mobile app! Whether it’s an unexpected toll, storage fee, or other incidental cost, any charge can be quickly and easily attached to an invoice in real-time, ensuring all expenses are clearly documented and instantly visible to shippers. All in one centralized platform! 

No more off-platform communication or confusing bills. Carriers can just open the app, navigate to a load details page, and add a charge with a few taps. Plus, built-in notifications keep both parties up-to-date on invoice changes, while editable charges provide flexibility when updates are needed. 

In addition, carriers can now more dynamically interact with the eBOL in the Central Dispatch app, bringing the same functionality available in the web experience. Now, there’s no need to transition back and forth from the web experience to view and interact with inspection data and photos while on-the-go. 

View the step-by-step guides on adding invoices and viewing eBOL, and download the Central Dispatch mobile app today! 

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