Manage your entire team
Control who can access certain features and shipping information for enhanced security
User Management empowers business owners to take control of their team and set their own security permissions. Create individual logins for every employee and contractor, decide who can access certain features, who can view sensitive information, and eliminate the risks of a single login.
Self Service
Set up personal Central Dispatch accounts for each individual employee or contractor on your team.
Permission Granted
Assign individual employee accounts to a role, each with its own unique security permissions and feature access.
Under Control
Decide who in your organization can access certain features, and who can see sensitive business and shipping information.
Company Connections
Drivers and contractors can be affiliated with more than one company within the platform, using one account.
Add users and assign roles
Click “Add User,” select a role, and enter their email address. They’ll get an invitation to join your Central Dispatch team. A description of the permissions associated with each role is included.
See users and activity at-a-glance
Users that have accepted your invite appear in the Active Tab. The Pending Tab tracks users that have not yet accepted your invite. The History Tab (available to Owners and Admins only) lets you monitor user activity by tracking account changes and who made them, giving you an extra layer of security.
Find a user or group of users
Easily search for a specific user or multiple users at once with the search bar just above the user list. You can filer the list by name, role, and email address.
Contact information at your fingertips
Your user list also acts as an address book for all your drivers, employees, and contractors. Look up email and phone information anytime in the User Management dashboard.
FAQs
Business Owners can go to the Manage Users tab, start adding new users to their team and customize permissions. For additional detail, please review the User Management video demo.
Yes. Since we require a multi-factor authentication for every time you log in to Central Dispatch, any employees or contractors that want to access the platform will need to have their own individual accounts set up through User Management. This makes login for everyone easy, and adds an extra layer of protection for your primary Owner account.
Owners: Full company management permissions. Can invite other users, assign roles, delete users and change permissions. Cannot be added, edited, or deleted within the platform. Can view user profile modifications.
Admins: Full site access, and can manage admins, managers, standard users, and drivers. Can view user profile modifications.
Managers: Full site access, and can manage standard users and drivers.
Standard Users: Full site access but cannot manage users. Can access and update their own profile.
Drivers: Can only access their assigned roles. Can access and update their own profile.
See the full list of permissions here.
Yes, the role is the only information that can be edited. Please note, if email or other information needs to be changed, the user will need to log into their account to update it.
Yes, once reactivated, all users with access to that company will be visible again and able to take action for their specific role.
Yes, for additional transparency and security, Owners and Admins can now view all user profile modifications. This includes new users added or invited, deleted user profiles, and changes to a user’s role or information, allowing easier monitoring of user activity and additional account security and transparency.