Strengthen Your Account by Verifying Your Phone Number
What this means for your account, and how it protects you
With increasing security challenges in the transportation industry, keeping your Central Dispatch account protected is more important than ever — and there’s a quick and easy way to do it.
Verifying your phone number allows you to use a secure multi-factor authentication method by receiving future one-time passcodes via SMS text messages instead of emails. Receiving multi-factor authentication passcodes via SMS is the most reliable and strongest method of verification.
We first began requiring multi-factor authentication for all accounts last year and are now encouraging all users to verify their phone numbers to shift to receiving one-time passcodes for MFA via SMS text messages.
It only takes a few seconds to add your phone number and enter the code sent to your phone via SMS text message. Once you verify your phone number, we will send all future MFA one-time passcodes via SMS text message, making it difficult for bad actors to access your account.
Each employee or contractor under a Central Dispatch account will need their own login credentials for fast, secure access to the platform. These credentials can be set up via User Management and will allow each user to use their own phone number as the verification method. Phone numbers will not be able to be shared across usernames inside the platform.
Make sure your current phone number is linked to your account >
