Why It’s Important To Secure Your Account With User Management 

We get it, as an established business, you share your Central Dispatch account username and password with employees because it’s critical that they have easy access to the platform, and you trust them with that information. 

Unfortunately, with fraud on the rise in the logistics industry, trust is not enough. If just one of your employees falls victim to an identity theft scheme and your account credentials are stolen, your entire business is compromised.  

That’s why it’s critical to set up User Management. This gives each employee or contractor on your team their own account and login credentials, and lets you set their security permissions. So even if one person is compromised by identity theft, bad actors still can’t gain access to your full Central Dispatch account or view sensitive business information. 

So, why not play it safe? Watch this short tutorial for everything you need to know about getting started with User Management, and setting up your team members’ accounts.  

Here are some other User Management tips and security best practices for improving account security: 

• Assign each employee an appropriate “User Type” based on their role in your operation and what actions you want them to be able to take in the platform.  

• Regularly review the “History” tab (visible to Owners and Admins) to monitor user activity and track account changes. 

• Use complex, unique passwords and update them every 90 days for maximum account security.  

• Use a separate, business-related email address for Central Dispatch activity. 

• If you or one of your employees receives an MFA code without attempting to log in, you should change your password immediately. 

• Never share your email credentials with anyone. 

Protect your business by setting up User Management today – it’s one of the easiest and most effective ways to improve your account security.