NEW: Ratings now reflect actual payment behavior 

We heard you. More fair and balanced rating windows are here! 

We’ve made an important fairness and trust improvement to our Transactional Ratings system, one driven directly by carrier feedback. 

With the introduction of dynamic rating windows, Central Dispatch now automatically adjusts the rating period based on the load’s payment terms. That means carriers can now rate shippers after payment is due, ensure ratings reflect payment behavior, and more accurately capture their experience. 

You may notice that rating windows vary from one load to another. That’s by design. Each window is tailored to match the agreed-upon payment terms, creating a more balanced and fair system for everyone involved. Most importantly, this update reflects real-world payment experiences and creates more transparency across the marketplace. 

Learn more about Transactional Ratings here.