Carrier Mobile App Archives - Central Dispatch

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Digital tech has brought so many changes to automotive transportation. So why manage loads the same old way? The Central Dispatch carrier app puts some of the most critical platform features right at your fingertips, helping you work with more speed and ease, from anywhere you need to.

NEW: Find Loads On-the-Go

You don’t need to be at the office to keep your trucks full and moving. The mobile app brings all your favorite load board features into a simplified mobile interface, so you can find, apply for, and secure profitable shipments from anywhere.

Search for loads with a specific origin and destination, look along your preferred routes, and enjoy all the same filters available in your desktop workflow. Learn more about searching for loads in the app here.

Instant Delivery Updates

Forget the back-and-forth phone calls. The carrier app’s Real-Time Tracking feature lets you send live delivery and status updates straight to a shipper’s desktop or mobile phone!

Just enable Real-Time Tracking in the app’s “Settings” menu, and shippers will see the exact location of their vehicle on an interactive GPS map, and receive automatic pickup and drop-off updates. There’s no better way to give customers more transparency and peace-of-mind.

Faster Inspections

Vehicle inspections are one of the most critical parts of any logistics operation, and now they can be the smoothest, most efficient part too! The carrier app lets drivers complete the entire inspection process from start to finish, right from the convenience of their phone.

Simply take photos, mark damages, write notes, and collect signatures — all in one smooth and intuitive process. Whether picking up or dropping off, your drivers will be able to quickly get vehicles verified and get back on the road.

Shippers can even request that inspections be completed on the app directly from the dispatch experience in order to streamline the process for everyone.

Easier EBOL Sharing

Stay flexible on the road. With EBOL sharing available right in the app, you can keep shipments running smoothly from anywhere. All you need is the shipper’s email address, and you’re ready to seamlessly send over documents and shipment updates for stronger, easier connections with customers.

Manage Loads from Anywhere

With inspections, load search, tracking, and document sharing all in your pocket, the Central Dispatch carrier app helps carriers stay efficient and connected on the go. Start managing your loads with more speed and simplicity today — download and try out the app!

Want to learn more about the Central Dispatch carrier app? Watch the demo video >

The Search feature in the Mobile App is similar to the web functionality. This provides carriers with a single source to handle most of their transportation tasks.

Navigating the Load Board from the Mobile App

To open the load board, use the Load Board icon in the menu bar at the bottom of the Mobile App screen.

From the Listings tab, find loads by selecting a saved search, adding filters, or simply by clicking Search Loads.

Filter Options:

Once filters are applied and results are visible, then they can be removed by clicking the Filter & Sort button to make changes or by using the X next to the applied filter that needs removed.

Understanding Search Results

Each vehicle card will display similar information to the web version including the pickup and delivery location details, the payment amount and method, shipper rating, and the vehicles per load.

NOTE: Driver roles are unable to access the load board with their permissions and can’t see the carrier payment amount.

Additional Load Details Page

When a carrier clicks into the load card, the additional details display for that load.

Load Specific Messages / Callouts

Worklist from the Mobile App

Any changes done on the Worklist on the web and on the mobile app will sync to the other.

Adding to the Worklist

To add a vehicle load to the Worklist the carrier can use the icon on the Listings Search Results tab or they can toggle from the Load Details Page.

Loads on the Worklist can be viewed on the Worklist tab and removed with the same actions that added them to the list.

Execute moves, complete inspections, and connect with shippers from anywhere with the Central Dispatch mobile app! It’s a one stop where you can access every public and private load.

Execute moves, complete inspections, and connect with shippers from anywhere with the Central Dispatch mobile app! It’s a one stop where you can access every public and private load.

Transcript:

The Central Dispatch carrier mobile app lets drivers complete vehicle inspections in a few simple steps right from their mobile device. Whether picking up or dropping off, you can quickly take photos, mark damages, obtain signatures, and get back on the road.

Here’s how it works.

First, sign in to the app. You’ll see a list of all the vehicles awaiting a pickup or delivery inspection, depending on the tab you’ve selected at the top. You can also access both your 100 most recently delivered loads, and the 100 most recently canceled loads for greater visibility.

To start any inspection, tap the yellow icon in the bottom right of your screen. You’ll be prompted to scan the vehicle’s VIN, or search for it manually.

For loads with missing VINs, scan or enter the vehicle VIN, and the app will find a matching load. If there’s no match, it will show you a list of current VIN-less loads. Select the one that matches your delivery details, and tap to associate the load with that VIN.

Once on the main inspection page, simply click on any photo card to begin capturing images for each required area of the vehicle.

Here, you can easily get the correct camera angle using the vehicle outline, or turn on your phone’s flashlight to brighten dark areas. When you have a clear image, just tap to take the photo.

Next, you’ll record any damages to that section of the vehicle, or retake the photo if needed.

To record damages directly onto the photo, tap the damaged area, select a damage type, and it will be annotated right in the photo. You can mark as many damaged areas as you need to for each image.

If you need to add additional details about the vehicle’s condition, make a note by tapping the “Notes” icon, and typing it into the text box.

When you’re finished notating, just tap “Next,” and repeat the same process for each required vehicle photo.

You can go back to the main inspection page anytime by tapping “Cancel” on the top left, and all your progress will be saved. So if you missed any damages or need to make a new note, you can easily tap back into any photo and add to it before you submit the inspection.

If you want to submit a vehicle image that is not part of the required list, tap “Add New Photo” toward the bottom of your screen, capture the image, and select the photo type.

Once you’ve taken all the required photos, tap “Inspection Complete.” This is where you’ll select from one of three sign-off options — agent agrees with assessment, agent has refused to sign, or agent is unavailable. Tap the appropriate option, and enter the required information and signatures. No matter what you choose, all three options lead to the successful completion of the inspection.

Note that for mutli-vehicle loads, not all vehicles in the load need to be completed to submit a successful inspection. Simply perform inspections for the vehicles that are ready, and mark the rest as “can not inspect.”

If any inspections fail to upload due to a poor internet connection, those will appear in the “Error Tab” back on the home screen. So be sure to check there to re-upload outstanding inspections once you find a stable connection.

If you’d like to view or send the inspection EBOL, tap the vehicle card, then tap “View EBOL.” To send, just enter the shipper’s email address from the “Share EBOL” section at the bottom of your screen.

Then, you’re all set! The inspection will upload and be marked as delivered or picked up in real-time, so you can quickly move on to additional inspections, or get back to transporting vehicles.

Thanks for watching. And be sure to take advantage of the Central Dispatch app whenever you can so you can easily find cars, execute moves, and seamlessly relay information back to shippers — all in one place!