Carrier Mobile App Overview

Execute moves, complete inspections, and connect with shippers from anywhere with the Central Dispatch mobile app! It’s a one stop where you can access every public and private load.

Transcript:

The Central Dispatch carrier mobile app lets drivers complete vehicle inspections in a few simple steps right from their mobile device. So, whether picking up or dropping off, you can quickly take photos, mark damages, obtain signatures, and get back on the road.

Here’s how it works.

First, sign in to the app. You’ll see a list of all the vehicles awaiting a pickup or delivery inspection, depending on the tab you’ve selected at the top.

To start any inspection, tap the yellow icon in the bottom right of your screen. You’ll be prompted to scan the vehicle’s VIN, or search for it manually.

Once on the main inspection page, simply click on any photo card to begin capturing images for each required area of the vehicle.

Here, you can easily get the correct camera angle using the vehicle outline, or turn on your phone’s flashlight to brighten dark areas. When you have a clear image, just tap to take the photo.

Next, you’ll record any damages to that section of the vehicle, or retake the photo if needed.

To record damages directly onto the photo, tap the damaged area, select a damage type, and it will be annotated right in the photo. You can mark as many damaged areas as you need to for each image. 

If you need to add additional details about the vehicle’s condition, make a note by tapping the “Notes” icon, and typing it into the text box.

When you’re finished notating, just tap “Next,” and repeat the same process for each required vehicle photo.

You can go back to the main inspection page anytime by tapping “Cancel” on the top left, and all your progress will be saved. So if you missed any damages or need to make a new note, you can easily tap back into any photo and add to it before you submit the inspection.

If you want to submit a vehicle image that is not part of the required list, tap “Add New Photo” toward the bottom of your screen, capture the image, and select the photo type.

Once you’ve taken all the required photos, tap “Inspection Complete.” This is where you’ll select from one of three sign-off options — agent agrees with assessment, agent has refused to sign, or agent is unavailable. Tap the appropriate option, and enter the required information and signatures. No matter what you choose, all three options lead to the successful completion of the inspection.

If any inspections fail to upload due to a poor internet connection, those will appear in the “Error Tab” back on the home screen. Be sure to check there to re-upload outstanding inspections once you find a stable connection.

If you’d like to view or send the inspection EBOL, tap the vehicle card, then tap “View EBOL.” To send, just enter the shipper’s email address from the “Share EBOL” section at the bottom of your screen.

Then, you’re all set! The inspection will upload and be marked as delivered or picked up in real-time, so you can quickly move on to additional inspections, or get back to transporting vehicles.

Thanks for watching! And be sure to take advantage of the Central Dispatch app whenever you can so you can easily find cars, execute moves, and seamlessly relay information back to shippers — all in one place!