How to Manage Listings

This guide is an overview of managing listings posted to the load board in Central Dispatch.

After creating a load and assigning to the load board, shippers can manage the listings on the Manage Listings page including:

• Assign to a carrier
• Modify the listing
• Duplicate the listing
• Archive
• Delete

Under the Ship Vehicles tab, click Manage Listings

Manage Listings Page:

1. Easily toggle between Manage Listings, and Assigned Loads, and shipments prior to 2025
2. Filter loads by:
   • Listing status, Pick-up/Delivery location, Load, or Listing ID, YMM
3. Sorting options
4. Status and any Flags
   • Flags: Date available to ship has passed, Not showing in search if +5 days passed available to ship date
5. Action buttons
   • Assign
   • Modify listing
     • More Actions: Duplicate listing (counts toward tier), Archive, Delete

Archive tab: Duplicate listing is only available action (counts toward tier level)

Assigning a Load to a Carrier

If a listing is assigned to a carrier, then the load is available to search in the Assigned Loads tab.

1. Use the filters on the left-hand side to search for the load. Available options for searching include Listing Status, Location, Order ID, Load ID, or VIN
2. From the load card, under Listings, click the Assign button

Result: The Assign Dispatch page opens in a new window

3. Under Carrier Information, in the Company Name field, begin typing in the carrier’s name and select from the list

Result: Slide bar will appear with a carrier scorecard including performance data, FMCSA data and a summary of any warnings associated with the carrier to allow for additional investigation. Warning could indicate a recent change in phone number, or email address and are indicated with the triangle icon.

• Carrier name, scorecard, and any carrier warnings display below the carrier selection, making them easier to review
• Click on trash can icon to remove carrier 

4. Review all information on the Assign Dispatch page that was populated from the Listing and update if needed

• Origin and Destination
• Vehicle Information 
• Pick Up and Delivery Dates
• Pricing and Payment Information
• Additional Information, including Load ID, terms, and any notes

5. Click Assign Dispatch

Result: At the top of the screen, a confirmation appears and the screen opens to the dispatch found on the Assigned Loads page to be able to Edit Dispatch Information, Cancel Dispatch and re-list or assign to a new carrier.

Assist with Editing a Listing 

If a listing is assigned to a carrier, then the load is available to search in the Assigned Loads tab.

1. Find load and click on the Modify Listing button
2. The Modify Listing screen will display and you can update any information

3. Once complete with updating any information, click on Modify Listing at bottom of screen 
   • Note: Adding a vehicle or changing vehicle information will count toward vehicle count for tier

Assist with Archiving a Listing

If a listing is assigned to a carrier, then the load is available to search in the Assigned Loads tab.

Note: Listings that are 30 days from posting date will be auto-archived

1. Use the filters on the left-hand side to search for load. Available options for searching include Listing Status, Location, Order ID, Load ID, or VIN
2. From the load card, click the More Actions button, and then Archive from the drop-down menu

3. From the pop-up, click Archive Listing to continue

• Note: Archived listings cannot be returned to Active

Result: At the top of the screen, the confirmation appears.

Note: View Archived Listing on the Manager Listings page. Duplicate listing is the only button available for archived listings. If a listing is duplicated from an Archived Load, it will count toward vehicle quota limit for tier if any vehicle information has changed

Assist with Duplicating a Listing

1. Use the filters on the left-hand side to search for load. Available options for searching include Listing Status, Location, Order ID, Load ID, or VIN
2. From the load card, click the More Actions button and then Duplicate Listing from the drop-down menu

3. The Listing screens will open with the information from the duplicated listing. Update any needed fields and click on Modify Listing

Note: If a listing is copied, it will count toward vehicle quota limit for tier if any vehicle information has changed

Assist with Canceling or Deleting a Listing

If the listing is assigned to a carrier, the load will be available to search in Assigned Loads tab.

1. Use the filters on the left-hand side to search for load. Available options for searching include Listing Status, Location, Order ID, Load ID, or VIN
2. From the load card, click the More Actions button, and then select Delete from the drop-down menu

3. On the pop-up window, click Delete Listing to continue

Result: At the top of the screen, the confirmation appears

Note: Listings cannot be cancelled from the Listings tab because they have not been assigned to a carrier. Assist with an Active listing with a flag

Assist with an Active Listing with a Flag

• Date Available to Ship has Passed: Flag alerts shipper to act when available to ship date is 4 or more days past
• Not showing in search: Flag alerts shipper load is no longer viewable in search when available to ship date is 5 or more days past

• When assigning to a carrier, the dates will be required to be updated
• Click the Modify button to update dates
• Click the More Actions button to Archive or Delete the listing

How to Update a Load’s Status Manually

1. Navigate to the Ship Vehicles tab and select Assigned Loads
2. Follow these steps to update the load’s status
   • Navigate to the desired load
   • For units showing in Dispatched status:
     • Click Update Status
     • From the Update Status slide-out, use the calendar icon to manually enter the Actual Pick-up Date
     • Click Update Status to finalize
     • Use the calendar icon to manually enter the Actual Delivery Date
     • Click Update Status to finalize
3. Note: The pick-up and drop-off dates can not be added in the same action, and must be submitted separately
   • For units showing in Picked-Up status: 
     • Click Update Status
     • From the Update Status slide-out, use the calendar icon to manually enter the Actual Drop-off Date
     • Click Update Status to finalize