¡Bienvenido a Central Dispatch! Vea cómo publicar vehículos, elegir un socio con confianza y enviarlos a los transportistas en la plataforma.
Transcript:
Central Dispatch hace que tomar el control del transporte de su vehículo sea fácil y seguro con una plataforma digital ágil y de autoservicio. Aquí le explicamos cómo funciona.
Posting & Searching
En primer lugar, usted deberá publicar el vehículo que desea transportar. Introduzca la ubicación de recogida, la ubicación de entrega, el tipo de remolque y los detalles del vehículo.
Puede usar la herramienta Price Check para ver la tarifa actual del mercado para trabajos similares y asegurarse de obtener una tarifa competitiva. Los usuarios de Central Dispatch Premium pueden usar Price Check Plus, que muestra aún más datos en tiempo real para decisiones mejor informadas y ofrece precios predictivos con IA para ayudarle a conseguir la tarifa más óptima.
A partir de ahí, puede publicar su carga en el tablero general o asignarla directamente a un transportista preferido, todo desde el mismo panel.
Después de publicar su anuncio, puede esperar una llamada en 30 minutos o menos. Estamos asociados con miles de transportistas, y siempre están buscando nuevas cargas.
Partnering / Ratings / Reviews
Asegúrese de revisar siempre el perfil del transportista que aparece en Central Dispatch antes de trabajar con ellos, para que pueda estar seguro de que está trabajando con un transportista cualificado.
La tarjeta de calificaciones del transportista (carrier scorecard) le ofrece un vistazo rápido de sus calificaciones y su historial de trabajo, además de alertas sobre cualquier autorización FMCSA faltante o vencida. Para más detalles, visite su perfil de empresa,
categorías de puntualidad, comunicación y documentación.
Allí encontrará toda su información de la FMCSA , para que pueda verificar que el transportista esté activo y autorizado. Revise los documentos de seguro incluidos en su perfil y contacte al agente para confirmar que la información del seguro esté actualizada.
También podrá ver la calificación general del transportista y las calificaciones en diferentes categorías de desempeño, como puntualidad, comunicación y documentación.
Central Dispatch proporciona valoraciones y reseñas cada una de las transacciones, para que pueda ver Su desempeño en cada uno de los trabajos que han aceptado en nuestra plataforma.
Una vez que haya elegido el transportista adecuado para usted, enviarlos será muy fácil gracias a la gestión totalmente electrónica de los envios, ¡sin necesidad de papeleo!
Puede gestionar todos sus envíos en un solo lugar a través de la página de Manage Listings. Aquí puede despachar un vehículo o revisar qué vehículos están publicados en el marketplace, despachados o ya entregados.
Para los envíos con seguimiento en tiempo real, simplemente selecciona el botón “Track Shipment” para ver la ubicación en vivo del vehículo en un mapa interactivo, así como las actualizaciones más recientes del estado de entrega.
Además, la gestión de su equipo también es fácil con el nuevo sistema de gestión de usuarios. Los propietarios de las cuentas pueden crear perfiles únicos para cada empleado o contratista, asignarles un rol y cambiar los permisos de sus cuentas, garantizando que la información comercial sensible esté protegida y eliminando los riesgos de usar un solo inicio de sesión.
Una vez finalizado un trabajo, utilice el sistema de valoracion de las transacciones para calificar y reseñar a su transportista. Sea lo más justo y minucioso posible al describir su desempeño, para ayudar a otros distribuidores en su eleccion.
Outro
¡Siempre estamos añadiendo nuevas funciones, así que manténgase al tanto de la sección ‘What’s New’ en nuestro sitio web para obtener información sobre las ultimas novedades en la plataforma.
Entonces, ¿está listo para dejar de correr riesgos con el transporte de su vehículo? ¡Tome el control con Central Dispatch hoy mismo!
Execute moves, complete inspections, and connect with shippers from anywhere with the Central Dispatch mobile app! It’s a one stop where you can access every public and private load.
Transcript:
The Central Dispatch carrier mobile app lets drivers complete vehicle inspections in a few simple steps right from their mobile device. Whether picking up or dropping off, you can quickly take photos, mark damages, obtain signatures, and get back on the road.
Here’s how it works.
First, sign in to the app. You’ll see a list of all the vehicles awaiting a pickup or delivery inspection, depending on the tab you’ve selected at the top. You can also access both your 100 most recently delivered loads, and the 100 most recently canceled loads for greater visibility.
To start any inspection, tap the yellow icon in the bottom right of your screen. You’ll be prompted to scan the vehicle’s VIN, or search for it manually.
For loads with missing VINs, scan or enter the vehicle VIN, and the app will find a matching load. If there’s no match, it will show you a list of current VIN-less loads. Select the one that matches your delivery details, and tap to associate the load with that VIN.
Once on the main inspection page, simply click on any photo card to begin capturing images for each required area of the vehicle.
Here, you can easily get the correct camera angle using the vehicle outline, or turn on your phone’s flashlight to brighten dark areas. When you have a clear image, just tap to take the photo.
Next, you’ll record any damages to that section of the vehicle, or retake the photo if needed.
To record damages directly onto the photo, tap the damaged area, select a damage type, and it will be annotated right in the photo. You can mark as many damaged areas as you need to for each image.
If you need to add additional details about the vehicle’s condition, make a note by tapping the “Notes” icon, and typing it into the text box.
When you’re finished notating, just tap “Next,” and repeat the same process for each required vehicle photo.
You can go back to the main inspection page anytime by tapping “Cancel” on the top left, and all your progress will be saved. So if you missed any damages or need to make a new note, you can easily tap back into any photo and add to it before you submit the inspection.
If you want to submit a vehicle image that is not part of the required list, tap “Add New Photo” toward the bottom of your screen, capture the image, and select the photo type.
Once you’ve taken all the required photos, tap “Inspection Complete.” This is where you’ll select from one of three sign-off options — agent agrees with assessment, agent has refused to sign, or agent is unavailable. Tap the appropriate option, and enter the required information and signatures. No matter what you choose, all three options lead to the successful completion of the inspection.
Note that for mutli-vehicle loads, not all vehicles in the load need to be completed to submit a successful inspection. Simply perform inspections for the vehicles that are ready, and mark the rest as “can not inspect.”
If any inspections fail to upload due to a poor internet connection, those will appear in the “Error Tab” back on the home screen. So be sure to check there to re-upload outstanding inspections once you find a stable connection.
If you’d like to view or send the inspection EBOL, tap the vehicle card, then tap “View EBOL.” To send, just enter the shipper’s email address from the “Share EBOL” section at the bottom of your screen.
Then, you’re all set! The inspection will upload and be marked as delivered or picked up in real-time, so you can quickly move on to additional inspections, or get back to transporting vehicles.
Thanks for watching. And be sure to take advantage of the Central Dispatch app whenever you can so you can easily find cars, execute moves, and seamlessly relay information back to shippers — all in one place!
This August, we’re enhancing Central Dispatch to be an all-in-one, end-to-end transportation solution for both shippers and carriers. From API integrations, to Private Marketplaces, to a new mobile app for carriers — Central Dispatch delivers unmatched trust, efficiency, and connections at scale in one central platform. Take a look at some of the updates that are coming, and check back soon for more exciting announcements!
New Private Marketplaces
Private Marketplaces give shippers an exclusive space to interact directly with their curated network of carriers, and we’re the only vehicle logistics brand in the industry operating private marketplaces at scale today. Ready Logistics is now live with over 400,000 vehicles already shipped, and Nexus Auto Transport and SGT Auto Transport are coming soon, providing thousands of additional opportunities for carriers.
Central Dispatch Carrier Mobile App
Take control of your vehicle transportation from anywhere with the Central Dispatch mobile app for carriers! At launch, the app will include inspection capabilities for both private and public marketplaces for unmatched transparency into vehicle condition. This will also forge stronger connections between partners as shippers will be able to access documentation and EBOL for inspections completed in the app.
A Growing Suite of APIs
With seamless connections to third-party technology providers, you’ll be able to tackle any transportation need on Central Dispatch. Enjoy an end-to-end logistics solution and boost your efficiency with API integrations. In addition to posting and editing your loads through our listings API, our brand new fulfillment API allows you to manage and receive updates about your dispatch throughout the transportation lifecycle.
Enhanced Dashboards
Both shippers and carriers get instant access to more modern user interfaces, complete with new tools built to deliver even more control and visibility into the transportation process. The dashboard will serve as a central “command center,” with a cleaner, more efficient experience for shippers and carriers, with quick links to the most frequently used functions, a ratings widget, and more.
Redesigned Dispatch Experience
Both shippers and carriers can take advantage of our improved dispatch experience. Shippers now have better visibility from listing through delivery, while carriers will enjoy a more streamlined way to manage dispatches, assign loads to specific drivers, and complete inspections with our new mobile app.
Keep checking back for more details and announcements as we lead up to the launch!
Want to find loads on Central Dispatch? Watch this demo video for a quick walk-through of how we connect carriers to a marketplace with thousands of loads and learn how you can take advantage to keep your trucks full and earning money.
Want to ship vehicles on Central Dispatch? Watch this short demo video to see how we connect shippers with a network of thousands of carriers by giving you control over every detail and learn the basics of posting, dispatching, and reviewing.
Transcript:
<INTRO>
Central Dispatch makes taking control of your vehicle transportation easy and safe with a streamlined, self-service digital platform. Here’s how it works.
<1. POST YOUR JOB>
First, shippers post a job listing.
Enter the vehicle’s pick up location, delivery location, trailer type, and details on the vehicle to be delivered.
You can use the “Price Check” tool to see what the current market rate is for similar jobs, so you always get a competitive rate. Central Dispatch Premium users have the option to use Price Check Plus, which shows you even more real-time market data for more informed decisions, and delivers AI predictive-pricing to ensure you get the most optimal rate possible.
From there, you can either post your listing to the general load board, or assign directly to a preferred carrier right from the same dashboard.
After you post your listing, you can expect a call in 30 minutes or less. We partner with thousands of carriers, and they’re always looking for new loads.
<2. REVIEW BIDS>
Be sure to always review a carrier’s Central Dispatch profile before doing business with them, so you can feel confident you’re working with a qualified partner.
The carrier scorecard gives you a quick snap shot of each carrier’s ratings and work history, plus flags for any missing or expired FMCSA authorizations. For more details, visit their company profile.
There you’ll find their complete FMCSA information so you can verify the carrier is active and authorized. Review insurance documents provided on their profile, and contact the agent to verify their insurance information is up-to-date.
You’ll also see a carrier’s overall Central Dispatch rating, as well as ratings for distinct categories like Timeliness, Communication, and Documentation.
Central Dispatch also provides ratings and reviews for each transaction, so you can see how they’ve performed on every job they’ve taken on our platform and identify any suspicious activity to avoid unreliable partners.
<3. DISPATCH A CARRIER>
Once you’ve chosen the right carrier for you, dispatching them is easy with fully electronic dispatch — no paperwork required!
You can manage all your shipments in one place using the “Manage Listings” page. Here you can dispatch a vehicle, or check in to see what vehicles are listed on the marketplace, dispatched, or have been delivered.
For shipments with real-time tracking enabled, simply hit the “Track Shipment” button to view the vehicle’s live location on an interactive map, as well as the latest delivery status updates.
Plus, managing your team is easy too with the all-new user management system. Account owners can create unique profiles for each employee or contractor, assign them a role, and change their account permissions, ensuring sensitive business information is protected and eliminating the risks of a single login.
<4. RECEIVE YOUR VEHICLE & RATE>
Once a job is complete, use the Transactional Ratings system to rate and review your carrier partner. Be as fair and thorough as possible when describing their performance, so other shippers can make better, more informed partnering decisions.
<OUTRO>
We’re always adding new features, so stay tuned to the “What’s New” section on our website for info on all the latest platform features.
So, are you ready to stop taking chances with your vehicle transportation? Take control with Central Dispatch today!
