The all-new Central Dispatch user management feature lets business owners give employees their own personal Central Dispatch logins.
Account owners will now have more control over how they run their business on Central Dispatch. They’ll decide which employees or contractors can access certain features, decide who gets to view sensitive information, and eliminate the risks of sharing credentials of a single, universal login.
To access the Manage Users page, click your name from any page and select Manage Users from the account dropdown. Only users with the role of Owner, Admin, or Member Manager can access the Manage Users page.
Here, you’ll see your company name in the top left, along with a list of all your organization members who are active Central Dispatch users in the active tab.
You’ll also see their assigned role, contact information, and some actions you can take as the account owner.
Adding new users is easy. Just click the yellow “Add Users” button at the top right of your screen. This will bring up a window where you’ll enter their email and select their role. Read the descriptions to view permissions associated with the role.
Once you have their information entered, hit “Add User,” and an invitation will be sent out to the email address you entered. Members of your team will need to accept the invite before becoming active users.
To view users who you’ve invited that have yet to accept, go to the “Pending” tab. Here you can see the date you sent out the invite, and resend or cancel the invite if necessary.
Remember that the role you assign each team member will impact what they can and can’t do on Central Dispatch.
Drivers and Standard roles can only access and update their own profile, including email address, cell phone number, and username.
While Owners, Admins, and Member Managers are able to add new users and fully manage all other user profiles.
To change a person’s role, click “Edit” here in the Actions column, and select a new role.
To remove a user, simply click the “Remove” button in the Actions column, and click again to confirm the removal in the pop up window.
That’s all for now! We hope you’ll enjoy all the benefits of this new user management feature. As always, please reach out to us with any further questions.
Let’s take a look at what’s new in search. The new search layout allows you to filter and sort live results, all from a single page. We have also reduced the number of clicks. No need to click “search” or “enter” after selecting filters.
Saved searches and filters are found on the listings page. Just click into the saved search to open it. Easily see the saved search you were viewing, along with the number of listings associated with it.
Filters are also available to view for the search. Click the “X” to delete any of the filters, or scroll down the page to any of the filters and then click save. Click the “clear” button to return to a view of all listings.
The browser can be used to manually update listings. Sorting options are at the top of the listings page. And the listing card contains the most important information, including price and price per mile, the vehicle information, company information including ratings, hours of operation and the time zone, and phone number, pickup and delivery information, posted date, and desired pickup date.
And the information is available no matter the size of your screen. Thank you for using Central Dispatch.
Watch Head of Business Lainey Sibble, and Head of Product Eric Schwartz, break down all the enhancements Central Dispatch has implemented this year to create an end-to-end solution that streamlines your core business.
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How our key marketplace enhancements help you ship with even more efficiency
At Central Dispatch, one of our primary goals is to help shippers get their vehicles from point A to point B with maximum efficiency and profitability. That’s why we are aligning with industry standards and updating the way we facilitate vehicles in the platform — counting each vehicle on a per-vehicle basis rather than a per-listing basis.
What does that mean for you? It means each vehicle you post on Central Dispatch will count as one vehicle towards your subscription’s tier limit, even if it’s part of a multi-vehicle listing. It means getting more accurate pricing insights with our Price Check tool, and, coming soon, using the power of AI to list each vehicle at its optimal rate using Price Check Plus. It means managing the logistics of each and every vehicle from listing to delivery, with more precision and efficiency than ever — all with your Central Dispatch plan.
Hear our Head of Business, Lainey Sibble, talk more about how this important update will change the way you price, manage, and ship vehicles for the better in this special video.
Hear how Central Dispatch’s all-new marketplace integrations bring together disparate private marketplaces into a single location, so you can find profitable loads without having to switch systems or visit other sites, and shippers get an exclusive space to interact directly with their curated network of carriers.
Our latest marketplace enhancements wouldn’t have been possible without feedback from shippers and carriers like you. Hear our Head of Business, Lainey Sibble, talk about the latest improvements to the Central Dispatch platform, and how all of you helped us get there.